Suchergebnisse

Part I. Human Resources in Sport and Recreation -- Chapter 1. Significance of Human Resources ; Service Operations ; Sport and Recreation Services ; Paid and Volunteer Workers ; Clients as Human Resources ; A Model of Human Resource Management ; Chapter Pursuits -- Chapter 2. Volunteers and Volunteerism ; The Need for Volunteerism ; Voluntary Organizations ; People Who Volunteer ; Why People Volunteer ; Altruism and Volunteerism ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Chapter 3. Professionals and Professionalism ; Original Definition of a Profession ; Process of Professionalization ; Semiprofessions, Mimic Professions, and Deprofessionalization ; Professional Status of Sport Management ; Professionalism and Volunteerism ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Chapter 4. Clients as Human Resources ; Customer as Input, Throughput, and Output ; Customer Participation in Sport and Recreation Services ; Client Motives for Participation ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Part II. Individual Differences in Human Resources -- Chapter 5. Abilities ; Issues Over Ability ; Cognitive Abilities ; Emotional Intelligence ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Chapter 6. Personality ; Determinants of Personality ; Type Theories ; Trait Theories ; Personality and Organizational Behavior ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Chapter 7. Values ; Values, Beliefs, Attitudes, and Norms ; Sources of Values ; Terminal and Instrumental Values ; Hierarchy of Values ; Value Types ; Functions of Values ; Values in Organizations ; National Values and Sport ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Chapter 8. Motivation ; A Model of Motivation ; Other Theories of Motivation ; Motivation as Personal Investment ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Part III. Human Resource Practices -- Chapter 9. Organizational Justice ; Distributive Justice ; Procedural Justice ; Interactional Justice ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Chapter 10. Job Design ; Job Design Strategies ; Task Attributes ; Motivational Properties of Tasks ; Implementing Task Attributes ; Task Attributes and Individual Differences ; Other Approaches to Job Design ; Task Dependence, Coordination, and Variability ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Chapter 11. Staffing and Career Considerations ; Purposes of Staffing ; Focus of Staffing ; Matching People and Jobs ; Psychological Contract ; Career Considerations ; Mentoring ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Chapter 12. Leadership ; Leader Behavior ; Multidimensional Model of Leadership ; Transformational, Transactional, Servant, and Authentic Leadership ; Leadership and Decision Making ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Chapter 13. Performance Appraisal ; Purposes of Performance Appraisal ; What Should Be Evaluated ; When to Conduct Performance Appraisal ; Who Should Do the Appraisal ; Errors in Rating ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Chapter 14. Reward Systems ; Purposes of Reward Systems ; Types of Rewards ; Bases of Rewards ; Reward Systems and Member Preferences ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Chapter 15. Internal Marketing ; Forms of Marketing ; Process Versus People Orientation in Internal Marketing ; Marketing Principles in Internal Operations ; Functions of Internal Marketing ; Issues in Internal Marketing ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Part IV. Attitudinal Outcomes -- Chapter 16. Satisfaction ; Theories of Job Satisfaction ; Satisfaction With Volunteer Work ; Participant Satisfaction ; Measurement of Satisfaction ; Role of the Sport or Recreation Manager ; Chapter Pursuits -- Chapter 17. Commitment ; Multidimensionality of Organizational Commitment ; Occupational Commitment ; Development and Effects of Organizational Commitment ; Correlates of Organizational Commitment ; Role of the Sport or Recreation Manager ; Chapter Pursuits.